Support Request Template
What version of phpBB are you using? phpBB 3.2.5
What is your board's URL? http://phpbb.ferrets.ca
Who do you host your board with? IONOS
How did you install your board? Someone else installed my board for me
What is the most recent action performed on your board? Please select your answer
Is registration required to reproduce this issue? No
Do you have any MODs installed? No
Do you have any extensions installed? No
What styles do you currently have installed? prosilver
What language(s) is your board currently using? No answer given
Which database type/version are you using? I Don't Know
What is your level of experience? New to PHP and phpBB
What actions did you take (updating your board; installing a MOD, style or extension; etc.) prior to this problem becoming noticeable? Nothing - I know nothing about IT and I have been tasked to take this over. The board is not used anymore except there is information we need to save on it. However because its up updated, the hosting is charging us a costly support price because I cant update it. We are a not for profit with no IT.
Please describe your problem. The PhpBB Installation is out of date, and therefore we cant update our Php to 8.1 or higher and therefore we are being charged for product support. I dont know even where to start to do this as I dont have any IT knowledge. Please help me.
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What version of phpBB are you using? phpBB 3.2.5
What is your board's URL? http://phpbb.ferrets.ca
Who do you host your board with? IONOS
How did you install your board? Someone else installed my board for me
What is the most recent action performed on your board? Please select your answer
Is registration required to reproduce this issue? No
Do you have any MODs installed? No
Do you have any extensions installed? No
What styles do you currently have installed? prosilver
What language(s) is your board currently using? No answer given
Which database type/version are you using? I Don't Know
What is your level of experience? New to PHP and phpBB
What actions did you take (updating your board; installing a MOD, style or extension; etc.) prior to this problem becoming noticeable? Nothing - I know nothing about IT and I have been tasked to take this over. The board is not used anymore except there is information we need to save on it. However because its up updated, the hosting is charging us a costly support price because I cant update it. We are a not for profit with no IT.
Please describe your problem. The PhpBB Installation is out of date, and therefore we cant update our Php to 8.1 or higher and therefore we are being charged for product support. I dont know even where to start to do this as I dont have any IT knowledge. Please help me.
Generated by SRT Generator
Statistics: Posted by FRESHelp — Thu Jan 25, 2024 10:54 pm